07.04.07

Keziefoods are cheeky bastards, followup

Posted in Uncategorized at 10:06 am by blog

A followup to my earlier posting on http://www.ev4.org/wordpress/2007/03/03/keziefoodscouk-are-cheeky-bastards/ regarding the way their registration page uses javascript to fake you signing up for their newsletter, even when you explicitely unchecked the “subscribe to newsletter” box.

As i stated in my earlier post, i wrote them an email complaining about this horrendous behaviour. A few days later, i got a reply:


From: "Wendy Biggins" (wendy@kezie.com)
To:(MY ADDRESS)
Subject: RE: March Offer

How dare you send me this unsolicited mail.
Your registration form uses javascript to recheck the "subscribe to
newsletter" tickbox, even if it's explicitely been left unchecked.
I was planning to make a purchase from your company, and i went through
the registration form while intentionally leaving the newsletter option
unticked as i don't like to receive floods of junk mail. When i clicked
submit, the newsletter box got automatically ticked by javascript within
the page. This is an illegal and incredibly insulting act, and caused me
to immediately stop placing an order and go elsewhere.
I want my details removed from your system IMMEDIATELY, or else i will
be
forced to report you for sending of unsolicited commercial email.
I also suggest that you modify the ridiculous policy of tricking people
into subscribing to your newsletter, as this highly offensive and
underhanded act will certainly cost you more customers than just me.


This looks like a pretty stupid screwup… It’s obvious she tried to forward this to one of her colleagues, but fucked up and hit reply instead of forward…
I did reply, to let her know of the mistake but have since not received anything back. How very rude of them.

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