In Reply To Wil Peters

Posted in Pet Hates at 11:39 am by blog

A user going by the name “Wil Peters” made the following 2 posts:

Wil Peters

But was the meat good ?

Why moan about newsletters when you have to leave your email addy on this blog
Some people just enjoy complaining Would prefer constructive comments

From keziefoods.co.uk are cheeky bastards, 2008/11/17 at 11:01 AM

Wil Peters

Get a life

From Keziefoods are cheeky bastards, followup, 2008/11/17 at 11:05 AM


Now, he states he would prefer constructive comments, but “Get a life” is hardly constructive…

To answer the first question – i did not try the meat, when i saw the underhanded way in which they try to force you to receive their newsletter i decided to buy from elsewhere instead.

My entire point is that, even when the end user has explicitly unchecked the subscribe to newsletter option, they use an underhanded piece of javascript to re-tick it. Why shouldn’t potential customers have the option to refuse the newsletter?

Also, the way their staff handled my initial complaint was equally underhanded and generally incompetent, my complaint was forwarded around internally (see my earlier post where they messed that up and forwarded it back to me by mistake) and they never wrote me a proper reply. When i wrote the first complaint i was willing to accept it may be a simple oversight, but considering that my complaints went completely unanswered and over a year later the problem is still there i no longer believe it could be a mistake.

Do you really want to do business with a company that ignores customer complaints and uses intentionally underhanded methods to trick you into receiving their unsolicited mail (ie spam)?

Instead, just take your business elsewhere, I ended up going to Osgrow http://www.osgrow.com who offered a good service and didn’t try to send me any spam.

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